Privacy Policy

# PRIVACY POLICY

**Via Nova Logistics**

**Last updated: November 1, 2026**

### 1. Introduction

Via Nova Logistics respects the privacy and personal data of its website visitors, customers, and business partners.

This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable data protection laws.

Our website, www.vianovalogistics.ro, provides information about our transportation and logistics solutions and allows visitors to contact us or request quotations.

### 2. Data Controller

The data controller is:

- **Trading name: Via Nova Logistics
- **Legal company name: Vianova Logistics SRL
- **Company registration / VAT number: J2026054252002 / 55585344
- **Registered office: Bdul. Petrochimistilor 10 Bl. B22 Sc. A Et. 2 Ap. 11, Pitesti, Arges
- **Email: office@vianovalogistics.ro
- **Website: www.vianovalogistics.ro

For questions about the processing of personal data, please contact us using the email address above.

### 3. Personal Data We Collect

Depending on your interaction with our website and services, we may process:

- First and last name;
- Email address;
- Telephone number;
- Company name and professional role, where provided;
- Information submitted through contact forms;
- Shipment and logistics details required to prepare quotations;
- Technical information, such as IP address, browser type, and website usage data, where collected.

Please avoid submitting sensitive personal information or unnecessary personal data through our contact forms.

### 4. Purposes and Legal Bases

We may process personal data for the following purposes:

**Responding to inquiries and preparing quotations:** to assess transport requirements, communicate with potential customers, and prepare commercial offers. Depending on the circumstances, processing may rely on steps taken before entering into a contract or our legitimate interest in managing business correspondence.

**Providing contracted services:** to coordinate shipments, maintain operational communications, and fulfill service-related obligations, using the applicable legal basis for each processing activity.

**Legal compliance:** to meet applicable accounting, tax, and other statutory obligations.

**Website security:** to protect our systems, prevent unauthorized access, and investigate security incidents, based on our legitimate interests.

**Marketing communications:** where implemented, electronic marketing will be carried out in accordance with applicable requirements, including consent where legally required.

### 5. Sharing Personal Data

Personal data may be shared, where necessary, with:

- Web hosting and IT service providers;
- Email and SMTP service providers;
- Transport and logistics partners involved in arranging shipments;
- Professional advisers and public authorities where legally required.

We limit the disclosure of personal information to what is necessary for the relevant purpose.

### 6. International Data Transfers

Where required by international logistics operations or the use of technology providers, certain personal data may be transferred outside the European Economic Area.

When such transfers take place, we will apply the appropriate legal mechanisms and safeguards required under applicable data protection law.

Further information about actual transfers and applicable safeguards may be requested by email.

### 7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

- **Contact inquiries and quotation requests:** [insert the actual retention period or applicable criteria];
- **Contractual and financial records:** for the retention periods required by applicable law;
- **Technical and security logs:** [insert the actual retention period or deletion criteria].

Once the applicable retention period expires, personal data will be deleted or anonymized unless another lawful reason for retention applies.

### 8. Your Rights

Subject to the conditions established by the GDPR, individuals have the right to:

- Access their personal data;
- Request correction of inaccurate information;
- Request erasure of personal data;
- Request restriction of processing;
- Request data portability;
- Object to certain processing activities;
- Withdraw consent where processing relies on consent;
- Exercise applicable rights regarding automated individual decision-making.

Requests may be submitted to office@vianovalogistics.ro.

We will review and respond to such requests within the time limits established by applicable law.

You also have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) at www.dataprotection.ro.

### 9. Data Security

We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, alteration, or unlawful disclosure.

While no information system can guarantee complete security, we aim to maintain safeguards appropriate to the information being processed.

### 10. Cookies and Similar Technologies

Our website may use cookies necessary for its operation and, where enabled, cookies for analytics, personalization, or other features.

Cookies requiring consent will only be used in accordance with applicable legal requirements.

Please refer to our Cookie Policy for additional information about cookie categories, purposes, and available choices.

### 11. Changes to This Policy

ViaNova Logistics may update this Privacy Policy to reflect changes in legislation, technology, or business operations.

Any updated version will be published on this page, together with its latest revision date.

### 12. Contact Information

For questions or requests concerning personal data protection:

**ViaNova Logistics**
Email: office@vianovalogistics.ro
Website: www.vianovalogistics.ro

We are committed to addressing privacy-related requests transparently and in accordance with applicable law.